MEET OUR TEAM

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Principal Adjuster/CEO

JOSEPH AARON SOIFER

Joe Soifer, a Seminole, Florida native, brings unmatched expertise and dedication to his role as CEO and Principal Adjuster at Your Claim Hero. With extensive experience in roofing, construction, and insurance claims, Joe has become a trusted public adjuster throughout Florida, recovering tens of millions for policyholders facing hurricane, fire, roof, water, wind, and mold claims. His background as a former licensed roofing contractor uniquely qualifies him to assess and maximize property damage claims, making him a powerful advocate for clients in need of fair settlements. 

Known for his skill in negotiation, Joe has built strong, professional relationships with insurance carrier representatives, often reaching amicable resolutions while ensuring his clients receive every dollar they deserve. His years in public adjusting have refined his knowledge of the insurance process, enabling him to guide policyholders through complex claims efficiently and strategically. Joe’s reputation for securing maximum claim recoveries is grounded in his deep local knowledge and his client-centered approach. While his work ethic is relentless, Joe balances his dedication with personal interests, including training dogs, staying active, and cheering on his Tampa Bay Bucs. Whether it’s a hurricane claim or roof damage, Joe’s mission is to stand up for Florida homeowners and businesses, providing them with the support and results they deserve every step of the way.

Elijah Long

PUBLIC ADJUSTER

ELIJAH LONG

Elijah Long is a rising star in the insurance claims industry, currently serving as a Public Adjuster Apprentice at Your Claim Hero Public Adjusters. Under the expert mentorship of Joe Soifer, a seasoned Public Adjuster and industry leader, Elijah is mastering the art of navigating complex claims, inspecting properties, and advocating for clients who have been shortchanged by their insurance companies. Hailing from Berks County, Pennsylvania, Elijah’s strong work ethic and passion for helping others led him to Florida, where he’s making a name for himself in the field. 

His apprenticeship is a six-month journey, during which he is refining his skills in damage assessment, claim preparation, and negotiation. Once fully licensed, Elijah will continue his mission to provide policyholders with the dedicated representation they deserve. Outside of work, Elijah is a basketball enthusiast and a talented woodworker, enjoying projects that allow him to combine creativity and craftsmanship. His hands-on approach to woodworking mirrors his professional commitment to detail and excellence, ensuring every claim he handles is built on a solid foundation of thorough investigation and precise documentation. With a passion for advocacy and a drive to learn from the best, Elijah is poised to become a trusted name in the insurance claims world, helping policyholders recover what they are rightfully owed.

Samantha Headshot

Office administrator

SAMANTHA CANNON

Biography Coming Soon…

Your Claim Hero Public Adjuster

PUBLIC ADJUSTER

RYAN EPPES

Ryan Eppes, a Seminole native from Pinellas County, Florida, brings discipline, dedication, and a strong work ethic to Your Claim Hero Public Adjusters. A standout student-athlete at Largo High School, Ryan excelled as starting quarterback, leading his team to the state championship game. Highly recruited out of high school, he played football at the University of South Florida (USF), where he transitioned to fullback and earned a starting role his senior year. His football journey continued with a stint in the NFL as part of the Jacksonville Jaguars. After his athletic career, Ryan earned his master’s degree and transitioned into the medical field, where he continued to serve others with focus and commitment. Now, as a public adjuster, he applies the same determination and leadership to advocating for clients. Your Claim Hero is proud to have Ryan as part of the team, and we look forward to the positive impact he will make for our clients.

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